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FAQs

Explore our frequently asked questions about our plumbing, heating, and gas services. If we’ve missed anything please get in touch, our team are happy to help.

Our top FAQs answered

Yes, we can send an experienced engineer to survey the works and provide a competitive quotation. 

If we go out for a quotation, we don’t charge for a call out.
We also don’t charge call out for repairs if repairs are completed for the same job. 

Depending on the job, we may be able to help the same day or the next day.

We don’t offer finance options. Our clients tend to prefer to put the charge on a credit card which often works out cheaper.
By not offering finance options, we are able to keep our prices lower as we aren’t paying finance charges.

We may have the parts in the van, but if not, we can go to a local shop which will likely have the parts in stock. 

Yes, we offer 24 months of workmanship guarantee and the parts are covered by the manufacturer’s warranty. 

Sometimes yes, however, we would recommend using a trusted supplier. We’d be happy to talk more about this with you before the works begin.

Bank transfer is the most common method of payment, but we accept card payments too. We can also send a payment link out. 

Yes, of course! We are trusted by many elderly clients and are more than happy to help.

Underfloor heating is a state-of-the-art replacement for your old, bulky radiators. It can dramatically smarten up the appearance of your home, which is ideal if you’re planning to sell. Underfloor heating warms your home through a system installed beneath your flooring and it distributes heat evenly through every room.

There are two main types of underfloor heating:

  • Water underfloor heating or wet systems
  • Electric underfloor heating
  • Water underfloor heating connects to your central heating via plastic pipes that run through the floor. Electric underfloor heating uses electricity via fitted cables.

Depending on the type of underfloor heating you have, it can heat up in as little as 30 minutes. During the winter months, most people choose to leave their underfloor heating on for longer on a low temperature.

Depending on the structure of your house, underfloor heating can be fitted in most rooms, under many different types of flooring, including:

  • Stone
  • Tile
  • Laminate
  • Vinyl
  • Carpet and rug flooring (with low TOG value)

An underfloor heating installation can be completed on both the ground and upper floors or your home. The most popular room for underfloor heating installation is the bathroom, to keep your feet nice and toasty!

There are many benefits to underfloor heating, including:

  • Once installed, it’s very low maintenance
  • Underfloor heating works at a lower temperature so can reduce your energy bills
  • It distributed heat evenly around each room
  • It’s hidden under the floor and takes no wall space compared with bulky radiators
  • Underfloor heating makes your home cosy and is safe for children and pets

Underfloor heating installation should be carried out by a professional. Installing a water-based system requires the floor to be temporarily removed, the pipes laid and connected to the boiler.  Depending on the size and number of rooms this can take a number of days. Once installed, underfloor heating requires very little maintenance.

There are three cost areas to underfloor heating: System costs, installation costs and running costs. Things to consider:

  • Dry systems can be a lot more expensive to run than wet
  • The installation cost depends on how the system you are installing and how many rooms you have
  • Underfloor heating can offer substantially lower running costs compared to traditional central heating

For a quick and affordable underfloor heating quote, contact our team today.

Why choose our team of qualified plumbers in Essex and London?

Operating in or nearby, our services include plumbing, underfloor heating, gas boilers and central heating, power flushing and bathroom refurbs.

quick quotes

Contact our friendly, local team and we’ll come back to you with a quote the same day

24-month guarantee

We offer a 24 month guarantee on all our works for your peace of mind. Any issues and we’ll be back to fix them.

5* reviews

A local, trusted supplier in , our customer service and works are rated 5*. Read our reviews here.

affordable finance options

We know a new boiler or bathroom can be an investment, so spread the cost with our simple finance options.

Annual Cover Plan

An exclusive platform offering our members priority and dedicated access to our services.

Our plumbing services available across Essex and London

We offer a range of plumbing services to clients across Essex and London including Grays, Romford, Basildon, Brentwood, Hornchurch, Upminster, Rainham, Havering, Elm Park, and Ilford.

  • Leak repairs
  • Shower installations
  • Tap installations
  • Water softener installations
  • Blocked sinks and baths
  • Toilet installations
  • Tanks and cylinders repairs and installations
  • Immersions heater replacements
  • Washing machine and dishwasher installations
  • Outside tap installations
  • Water heater repairs
  • Hot water problems
  • Full Design and Central Heating Installations
  • Boiler Servicing and Repairs
  • Fault Diagnostics
  • Boiler Installation, repair and maintenance
  • Replacement Radiators and Valves
  • Professional Power Flushing
  • Gas Appliance Installations
  • Heating controls Installations
  • Wireless thermostats installations (NEST, HIVE)
  • Vaillant, Worcester and Ideal accredited installers
  • Underfloor heating installations
  • Power flushing
  • Central heating power flushing
  • Concealed shower installations
  • Shower enclosures
  • Wet room floors
  • Smart bathroom lighting
  • Wall hung toilets and basin installations
  • Bidet installations
  • Towel rail installations
  • Water softener installations
  • Landlord Gas Safety Certificates (CP12)
  • Home buyers inspections
  • Boiler installations, services, safety checks and repairs
  • Wi-Fi smart thermostats and controls
  • Design, installations, and repairs
  • Underfloor heating for tiles, wood, vinyl, and carpet
  • Smart bathroom lighting
  • Wet room installation
  • Water softener installation
  • Central heating design and installation
  • Gas appliance installation
  • Boiler installation
  • Concealed shower installation

“Can’t recommend Lazard enough, they were friendly, courteous and professional throughout. The quotation I think was very fair, they even agreed to fit a new shower we needed within the original price. It’s not exactly fun when your boiler packs up, but they made the replacement a painless process, cannot be faulted in any way.”

“Danny and Oliver, from Lazard plumbing, arrived on time, very polite, work completed competently with out any disruptions or fuss, lounge and bathroom left clean and tidy, would thoroughly recommend Danny and Oliver from Lazard plumbing.”

“We have used Lazard’s for many years now and won’t hesitate to recommend them to friends and family for any plumbing/heating work. Why? Because they’re responsive, punctual, polite, work to their quotation and respect their clients. What more could a customer want?”

Fully equipped, fully accredited

Our unique quality is that we keep our promises. We know how important your home or business is, that’s why our team are fully qualified and will show the greatest respect for your property.

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